Ian at Numurkah Self Contained Apartments
host and manager at Numurkah Apartments Victoria Australia
We started our hobby business 5 years ago and won 2 x awards in 2018 with booking .com and have awards almost every year ever since.
We have enjoyed working with booing.com. We strive hard for guests and to keep them happy.
well well.
A manager from BDC contacted me about the matters in the reviews, and they have taken my comments and ideas on board about guest reviews,
with a suggestion that guest reviews (part b) can be direct to the host and not made public. hence giving the host the opportunity to respond to it.
the host could still leave a score and a quick comment.
it makes sense to have comments that don't damage the hosts business where the guest may be exagerrating the truth or just saying something silly without actually thinking what they are writing - via public.
lets see what happens from here onwards. ...
hoping that BDC management can see the sense here for some change.
have a lovely day xoxo
take a look at yourself. you earn no brownie points on here - no friends.
other people in the forum have told before that you should be be nice - you dont.
and 5 people run the apartments so stop pointing the finger at me and blaming me, get your facts right - there are things you don't know - only assume.
yes, the apartments have lots of repeat corporate guests.
your accommodation that you provide is a total difference and that means you cannot make comparison as you also have different types of guests.
how do you know i personally respond? and not another person that puts in the responses..? your assuming things.
keep ranting - rant rant - no one is listening to your rants.
attacking people in the forum does not help....
marcos reviews....from his BDC site
Breakfest was a big disappointment. No fresh brad and no real fresh caffee.
The internet was very unstable, it did not work most of the time. In addition, the room was very dark, very different from the pictures.
The heating in the building was not good, it was cold.
Never made it because you can not have breakfast under an open structure with 10 degrees of temperature.
The room we booked had only a small skylight with stairs. no view. For an extra charge, we were able to sleep the second night in a normal room with windows.
I suggest that you treat people better and you won't get reviews like this ---geez, i though we were bad, these are just terrible. LOL....
i come to the conclusion that all hosts get not so favourable reviews...
have a nice day Marco.
we have them on our house rules - NO parties
simple.
i think you have to have a liquor licence to give or sell alcohol in australia - i wont be giving my guests alcohol as i think its not a good idea to induce guests to drink - if something happens as a result of you giving them alcohol then you may get into some trouble.....depends which country your in
isn't that called vote buying - fraud.,.? LOL...
(no im not donald trump) wink wink
a free complimentry breakfast basket goes along way
guests write things without thinking about what they are writing.
DID YOU SEE..?
did you see just now that BDC are having a genuis member push -
i'm getting excited.,..
looking forward to surge in the bookings...!!