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Profile picture for user reception.queechymotelandcottages.com.au r

Reception

Follow
Profile picture for user reception.queechymotelandcottages.com.au r
2
Reception

guest do not read

Other discussions
5 Replies
42 Views
3 years ago
Profile picture for user reception.queechymotelandcottages.com.au r
2
Reception

booking late in the day

New to Booking.com
4 Replies
40 Views
5 years ago
Reception replied to guest do not read 3 years ago
Other discussions
Profile picture for user reception.queechymotelandcottages.com.au r
2

my site has all the info they need even on auto message its one type that choose not to understand  one phone call from them and this can be fixed but they dont

  • Reply
3 years ago
Reception replied to Did you know you gain more control over your listing? 3 years ago
Booking.com updates and announcements
homes and apartments
Profile picture for user reception.queechymotelandcottages.com.au r
2

I agree with this one BDC does not help the owners only take there dollars and change policy to suit them  that is people are dropping BDC

  • Reply
3 years ago
Reception replied to Cancellation periods 4 years ago
Booking.com updates and announcements
Profile picture for user reception.queechymotelandcottages.com.au r
2

What is the sense of having a cancelation policy when booking .com overrides it

  • Reply
4 years ago
Reception replied to Virtual Credit Card 5 years ago
Payments, commission and invoices
Profile picture for user reception.queechymotelandcottages.com.au r
2

The trouble with virtual cards is if they leave the place in a mess you cant charge them extra Cleaning As i had with one guest as it was left like a pig stray and took 2 and half hours to clean and booking.com said that was alright, if i leave the room like that for next guest (not that we would) booking .com would ask for refund

  • Reply
5 years ago
Reception replied to booking late in the day 5 years ago
New to Booking.com
Profile picture for user reception.queechymotelandcottages.com.au r
2

were always available during reception hours, they need to lean to read and have common sense

  • Reply
5 years ago
Reception replied to booking late in the day 5 years ago
New to Booking.com
Profile picture for user reception.queechymotelandcottages.com.au r
2

They have multiple phone numbers as points of contact that show up on the guest's reservation still no phone calls yet they expect you to up very late at night after 15 hours of working

  • Reply
5 years ago
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2 years ago
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