Benita Cyster
From Slave and First people of South Africa descent to first generation family owned tourism black business in village of Pniel ( former mission station and freed slave owned properties), Cape Winelands, South Africa. Passionate about leaving a family legacy of being a faithful servant to God,raising wonderful kids educate and learn as i live life, being remembered for making one feel very special and important , serving our guests with excellence ,respect and growing our business. Uplifting and sharing our home and town with the world.
@Blagoje Acho thanking you for these fantastic tips. Will for sure see which ones I can implement to grow my review score but more importantly to let my guests really experience service excellence!!
Fantastic Maria ... do enjoy your peak season. We are in our slow season at the moment prepping and gearing up for summer .
@BandaraHotels what a fabulous view and experience to your guests. thanks for sharing .... I will dream about it. Enjoy. Lovely to travel via BDC community. God bless
Anthea what a special treat to your guests. what a fabulous idea for sure... they must really feel very special ... and what a cozy private corner to amongst lush greenery.... Fantastic. In my native tongue we sometimes say in Afrikaans " Fantasmagories" Hope it makes you laugh or smile.
Dear all what a wonderful share. this piece was gifted to my mom when she was 24 years old whilst au-pairing locally. She is now a whopping 77 years old and gave it to me as a centre piece upon entering the guesthouse- holding fond memories for her, and an asset to me whom just love antique furniture.
we only store sherry and wine glasses in it. Still a stunner daily. Do not think it is unique ,as others might have the same, but have not seen one similar yet.
Greetings all!
thanking you Maria was not aware of this issue but thanks for the tip. it is slow season at the moment thus just a odd reservation now and then.
wonderful for this tip.
God bless
Benita
HI thanks for the August welcome. Greetings from a well drenched Cape Winelands, South Africa - thanks God for one of the best winter rains seasons for our drought stricken area - HI Maria and Cherai Beach -
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Question: what are we as accommodation owners to BDC? Service provider? A vehicle to income for BDC? in all my experience - your customer- your and our guests has come first with whatever issue - We are supposedly to be partners - equal partners thus - i had an issue last week where an international guest ( from Spain) booked on a domestic special ( local South African travellers) had and asked BDC to assist, but NO they did not - Yes they mailed to make sure they get their commission. I asked for help and was shoved aside. Would love to know our value - God bless