Building customer loyalty by making guests feel like part of the family Five-time Traveller Review Award winner Georgiana George, Owner...
Іван replied to False reservation from Malaisia 2 years ago Other discussions seeking advice і 1 It is just a BOOKING com procedure issue Does anyone knows whether BOOKING introduce some checking procedures before reservation is confirmed? I'm asking at least home address of each client and phone number as compulsory condition to make a reservation I'd love to have also their social network profile and some ID
Іван replied to False reservation from Malaisia 2 years ago Other discussions seeking advice і 1 Hi, it did not helped in my case BOOKING did not reserve any money from Credit card. client was contacted immediately and we realized it is fake reservation No proper reaction from BOOKING caused me revenue loss as far as I can't cancel reservation from my side. Did anyone had this kind of experience with BOOKING? what was the solution?
Іван replied to Receiving Bad Reviews After Reporting Misconduct 2 years ago Other discussions feedback і 1 Alex, hi may I ask whether your issue was solved? I had the same risk recently, but luckily client cancelled reservation by himself (client had a very bad reputation outside BOOKING environment
Іван replied to Non-refundable bookings 2 years ago Other discussions і 1 I had the same question as few of my non-refundable reservations were cancelled Seems acc to BOOKING.COM policies - it is not their headache. I even do not know if client was penalized in some way after such incident.
Іван replied to Delete Listing 2 years ago Other discussions і 1 Derek, hi may I ask about the reason. Me personally, I have a very negative feedback regarding support service and BOOKING social responsibility DO you have something similar behind the reason to delete your property?
It is just a BOOKING com procedure issue
Does anyone knows whether BOOKING introduce some checking procedures before reservation is confirmed?
I'm asking at least home address of each client and phone number as compulsory condition to make a reservation
I'd love to have also their social network profile and some ID
Hi, it did not helped in my case
BOOKING did not reserve any money from Credit card. client was contacted immediately and we realized it is fake reservation
No proper reaction from BOOKING caused me revenue loss as far as I can't cancel reservation from my side.
Did anyone had this kind of experience with BOOKING? what was the solution?
Alex, hi
may I ask whether your issue was solved?
I had the same risk recently, but luckily client cancelled reservation by himself (client had a very bad reputation outside BOOKING environment
I had the same question as few of my non-refundable reservations were cancelled
Seems acc to BOOKING.COM policies - it is not their headache.
I even do not know if client was penalized in some way after such incident.
Derek, hi
may I ask about the reason.
Me personally, I have a very negative feedback regarding support service and BOOKING social responsibility
DO you have something similar behind the reason to delete your property?