Hi Joey I've also tested what I would want to make guests feel comfortable. I've also tested it with family and friends. I have had many 10 out of 10 and then one gets a guest or two who gives one a 7.5 or 5 which totally affects one's rating. We have been having a severe drought problem in our city which has affected all our guest houses. And now that the problem is not so severe we are still not getting as many bookings as in the past. I also don't know what a 3 star rating means. As we are a self contained cottage we don't serve breakfast. Do you?
Thanks Fluff - I agree with you rating system is definitely not clear
I do get good reviews, but why do guests give a score of 7.5 when in their written messages e.g. comfort, they praise the comfort?
Is a garden and a pool a spacious public area and what are higher quality facilities and a greater variety of services? Does 3 stars require a spa?
Jenny
Hi Joey I've also tested what I would want to make guests feel comfortable. I've also tested it with family and friends. I have had many 10 out of 10 and then one gets a guest or two who gives one a 7.5 or 5 which totally affects one's rating. We have been having a severe drought problem in our city which has affected all our guest houses. And now that the problem is not so severe we are still not getting as many bookings as in the past. I also don't know what a 3 star rating means. As we are a self contained cottage we don't serve breakfast. Do you?
Jenny