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  • Join Booking.com
  • Extranet
Profile picture for user Account Advisor Kavina a
B.

Account Advisor Michelle

As a member of the Booking.com team, I'm here to help Partners grow their business with advice, products and tools from Booking.com
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Profile picture for user Account Advisor Kavina a
B.
Account Advisor Michelle

5 Questions all new partners will ask in the first few months 

New to Booking.com new listing tips seeking advice
89 Replies
5574 Views
2 years ago
Profile picture for user Account Advisor Kavina a
B.
Account Advisor Michelle

How to Boost Revenue with Occupancy-Based Pricing

Property management seeking advice new listing
4 Replies
160 Views
2 years ago
Profile picture for user Account Advisor Kavina a
B.
Account Advisor Michelle

About Early 2021 Deal

Property management tips
6 Replies
465 Views
2 years ago
Profile picture for user Account Advisor Kavina a
B.
Account Advisor Michelle

Increase Occupancy with Long Stays

Property management tips
12 Replies
1391 Views
2 years ago
Account Adviso… replied to cancel my account 1 year ago
Property management
Profile picture for user Account Advisor Kavina a
B.

Hello,

Please have a look at the below article on how to close your property.

https://partner.booking.com/en-us/help/legal-security/terms-local-laws/how-do-i-remove-property-or-end-my-partnership-bookingcom

Kind Regards,

Michelle

  • Reply
1 year ago
Account Adviso… replied to Reservation payment did not come our Bank 1 year ago
Payments, commission and invoices
Profile picture for user Account Advisor Kavina a
B.

Hello,

I would recommend contacting customer service directly to discuss the reservation and payment.  We are unable to assist with specific reservations here as it is a forum.

You can find the best contact by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you click: Still Need Help? See all contact options to message or for the best phone number for customer service.

Regards,

Michelle

  • Reply
1 year ago
Account Adviso… replied to Invoice payment 1 year ago
Payments, commission and invoices
new listing
Profile picture for user Account Advisor Kavina a
B.

Hello,

Please have a look at the below article in order to pay your invoice.

https://partner.booking.com/en-us/help/commission-invoices-tax/invoices/paying-your-invoices

Kind Regards,

Michelle

  • Reply
1 year ago
Account Adviso… replied to Property 1 year ago
Property management
Profile picture for user Account Advisor Kavina a
B.

Hello,

After you have completed your listing it does take a little bit of time to process and go through all the verification steps.

I would recommend contacting partner services directly to discuss your property status and what might be holding it up for opening.

You can find the best contact by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you click: Still Need Help? See all contact options to message or for the best phone number for partner services.

Regards,

Michelle

  • Reply
1 year ago
Account Adviso… replied to Review remove - no show 1 year ago
Property management
Profile picture for user Account Advisor Kavina a
B.

Hello,

For Guest Reviews, you can send a message for the team to review and look over.

You can do so by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you click: Still Need Help? See all contact options to message with all the details of the review.

Regards,

Michelle

  • Reply
1 year ago
Account Adviso… replied to problems with reservations 1 year ago
Property management
Profile picture for user Account Advisor Kavina a
B.

Hello,

I would recommend contacting partner services directly to discuss your property listing and share any concerns.

You can find the best contact by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you click: Still Need Help? See all contact options to message or for the best phone number for partner services.

Regards,

Michelle

  • Reply
1 year ago
Account Adviso… replied to How long for my property to go live? 1 year ago
New to Booking.com
Profile picture for user Account Advisor Kavina a
B.

Hello,

After you have completed your listing it does take a little bit of time to process and go through all the verification steps.

I would recommend contacting partner services directly to discuss your property status and what might be holding it up for reopening.

You can find the best contact by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you click: Still Need Help? See all contact options to message or for the best phone number for partner services.

Regards,

Michelle

  • Reply
1 year ago
Account Adviso… replied to My listing status 1 year ago
New to Booking.com
Profile picture for user Account Advisor Kavina a
B.

Hello,

I would recommend contacting partner services directly to discuss your property status and what might be holding it up for reopening.

You can find the best contact by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you click: Still Need Help? See all contact options to message or for the best phone number for partner services.

Regards,

Michelle

  • Reply
1 year ago
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