Really sorry to hear that you have to go through that! I hear that you've received their passports stating that they don't meet you minimum age. What is you property's operations like? Do you still check them in albeit knowing of their ages already? You've got the first step right, which is to ask for identification!
The PIN confirmation will be sent to the address that you've provided. Have you tried getting in contact with Booking.com? Really, the best way is to speak with Booking.com as no one will be able to advise of your status. Please see this link.
Hello Lindy,
Looking at your proposed set up, I am assuming this is for 1 particular room type.
For October, the 3rd person rate is +$60.
For November, the 3rd person rate is +$40.
For December, the 3rd person rate is +$30.
I think that's the issue there. The system can definitely allow you to standardize a 3rd person rate for that particular room type, across all months.
Hope that clarifies.
Cheers.
Hello Dino,
Just thinking off the top of my head how to help:
1) Could it be that you've selected more than 1 Filter (in which, you don't offer that in the other filter?)
2) Have you tried going Incognito mode on your internet browser? And it still doesn't show?
3) Possibly trying different selection under the Internet box "Connection Location", save it, and check on front end?
It could be a technical bug, but worth trying the above options before calling Booking.com.
Hope that helps!
Cheers.
Hello Sita,
Welcome to Booking.com!
It seems to me that your question should be directed to Google itself, since you're checking on Google Map.
However, if you find that your location is wrongly pinpointed on Booking.com, here's a link for you: https://partner.booking.com/en-us/help/property-page/general-info/how-d…
Hope that clarifies!
Cheers.
Hello!
Please follow this link:
https://partner.booking.com/en-gb/help/legal-security/policies-local-la…
Cheers!
Hello!
Please follow this link:
https://partner.booking.com/en-gb/help/commission-invoices-tax/commissi…
Cheers.
Hello!
Please try reservation number@my.booking.com
For example, if the reservation number is 12345678, send it to 12345678@my.booking.com
Cheers!
Dear Ali,
Really sorry to hear that you have to go through that! I hear that you've received their passports stating that they don't meet you minimum age. What is you property's operations like? Do you still check them in albeit knowing of their ages already? You've got the first step right, which is to ask for identification!
Cheers.
Hi Kanat,
The PIN confirmation will be sent to the address that you've provided. Have you tried getting in contact with Booking.com? Really, the best way is to speak with Booking.com as no one will be able to advise of your status. Please see this link.
Cheers.