Booking.com's Travel Confidence Index reveals that while there is...
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Thank you. This helps. I appreciate the assistance.
Thank you. This helps. I appreciate your assistance.
Thank you. I appreciate your help.
Thanks. It is obvious that this new feature (FAQ?Ask A Question) creates some potential problems. As I have stated: There is now somewhere a prospective guest waiting for a reply he or she will never get. Is it not possible for the Booking.Com people to trace that query and manage it properly?
Thank you for you reply. The Booking.Com system informed me. I received a query in my "Inbox" with the complaint from someone stating that they do not succeed in making a booking. I do not have any further references. The system accepted my initial reply but now I am unable to follow up. And somewhere there is a potential guest waiting for further guidelines.