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Have you also changed your bank account number like in my case, or not and you just havent received the money for no reason?
I have been receiving money for the same bank account previously so this won't be an issue. However, in Aug/Sept I have changed the payout bank account number so I guess this might cause a problem. The issue is that the Support center don't want to solve it, they just say the money was sent and the case is closed.