Building customer loyalty by making guests feel like part of the family Five-time Traveller Review Award winner Georgiana George, Owner...
Hotel Perugino replied to How can I set up a maximum length of stay restrictions? 2 years ago Property management tips h 2 Updates: here's a video where you can setup a maximum length of stay restrictions:https://youtu.be/_Qa4HPkrRpk In my case, there's no button "Bulk Edit" as the hotel is using a channel manager. The issue has been solved by BDC support. Thanks.
Hotel Perugino replied to Travel offer VS. Promotion offer 2 years ago Property management h 2 No, they wouldn't
Hotel Perugino replied to Travel offer VS. Promotion offer 2 years ago Property management h 2 For each promotion you need to set up different discounts ( e.g. 14,95% for basic deal and 15,00% for travel offer etc.
Hotel Perugino replied to Requesting a Quiet Room 2 years ago Other discussions h 2 What kind of "deliberate marketing experiment"? You can share you thoughts about it here
Hotel Perugino replied to Requesting a Quiet Room 2 years ago Other discussions h 2 The template is useless since the guest hasn't asked for a quite room, it's a booking.com internal error that will be fixed soon
Hotel Perugino replied to Phone number 2 years ago Property management h 2 In extranet, navigate Inbox> booking.com messages and in the right column you will find a phone number of support and your local manager
Hotel Perugino replied to Requesting a Quiet Room 2 years ago Other discussions h 2 The answer should be the option "No reply needed"
Hotel Perugino replied to Requesting a Quiet Room 2 years ago Other discussions h 2 This is a bug. The customer service of bdc said it would be fixed as soon as possible
Updates: here's a video where you can setup a maximum length of stay restrictions:https://youtu.be/_Qa4HPkrRpk
In my case, there's no button "Bulk Edit" as the hotel is using a channel manager. The issue has been solved by BDC support. Thanks.
No, they wouldn't
For each promotion you need to set up different discounts ( e.g. 14,95% for basic deal and 15,00% for travel offer etc.
What kind of "deliberate marketing experiment"? You can share you thoughts about it here
The template is useless since the guest hasn't asked for a quite room, it's a booking.com internal error that will be fixed soon
In extranet, navigate Inbox> booking.com messages and in the right column you will find a phone number of support and your local manager
The answer should be the option "No reply needed"
This is a bug. The customer service of bdc said it would be fixed as soon as possible