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Answer to the best you can. Usually questions are asked about the property and not so much about the location. My experience is that potential guests who ask a lot of questions are not booking with you.
I have been running against this problem several times. The way to fix this is not really logic so you have to re-learn every time. The help feature is not useful at all. The guide I downloaded is of no use. It talks about a calendar & pricing which is not shown at all. Anyone able to help?
Person to person payment via the bank works well for us. It is easy and cheap. We do not like cash payments and it is seldom or never that we need to use the cash payment route.