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Hi i clicked the link to cancel the reservation and it said that it would send myself and the guest an email so as we can confirm to the cancellation. I did this hours agao and still not got an email.
Is it right that they will send me an email?
will the guest that cancelled get an email?
I just want to make sure that the booking will be cancelled and that the guest will not be charged.
thank you for your help in advance
I clicked the link to cancel the booking and i think it said that i would receive an email from booking.com to confirm but i have not received this yet
. i think it said that the guest would receive an email as well that they would have to confirm. I have said this to the guest but not heard anything from them. I am right in this?
Its just that the i want to ensure that the booking is cancelled as the guest may become rather annoyed and i really dont want this.
thanks for help