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Bbharim

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1
Bbharim

New, nothing works

Just joined Booking.com
2 Replies
11 Views
2 years ago
Bbharim replied to Getting paid policies structure
Guest payments & finances
1

I am new to Booking and just had my first guests. There is no indication that I could see that they paid Booking, and there are flags that I have to set that say "guest paid" or "guest did not pay." I have no idea why I would set those. They never paid me, nor did I expect them to pay me, and they told me that they paid Booking.

****** Booking needs to tell me that each guest paid in advance, and show me my balance. *****

These are such fundamental business practices that I am actually in disbelief.

Yes, a lot of commission. Booking hasn't earned it in any way. My ad is a disaster of THEIR making. I am a competent manager, somewhere north of master. I will tolerate incompetence only so long. I have better things to do, my time is valuable.

Warning Booking. If you continue to run roughshod over my business I will sever our relationship. You get some leeway now as I am a newbie and ignorant. That will not always be the case.

Who am I talking to? EXACTLY!

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