Just had an incident last week, a client check in and when we check the room after he left, we found that mattress cover, 2 pillow cover, twin plug and jug went missing, we contacted the client and he confirmed that it was taken by the girlfriend, he was intending to bring it last week but nothing is happening.
Hi Shirley
Thanks for the reply.
Just had an incident last week, a client check in and when we check the room after he left, we found that mattress cover, 2 pillow cover, twin plug and jug went missing, we contacted the client and he confirmed that it was taken by the girlfriend, he was intending to bring it last week but nothing is happening.
How do we address the matter going forward.
Regards
Michael