michael beeston
Hi everyone...It is Rita and Michael who live on the Gold Coast Queensland. We have been expatriates for over 30 years and now live on the famous Beaches of the Gold Coast. Our Booking.com apartment is spectacular and has so much furniture and brick a brak from all over the World...Have a look at the website and enjoy....We have scored a PERFECT 10 x 4 years in a row from BDC Traveller Review Awards from BDC ..Thanks Booking.com, a fabulous online service. Although we manage over 50 apartments in Queensland, the main one for Booking.com is The Pinnacle Apartments Gold Coast Queensland Australia....Have a look at Google or BDC and see the wonderful 5 Star Luxury apartment. .Enjoy and talk again...Michael and Rita.
Maria...As ALWAYS..................150% Positive and Enthusiastic replies. Well said. x x We in Aussie have a small problem in Victoria with Covid but hopefully that will pass and off we go again .It is Winter at the moment BUT local Guests are flooding in, we are FUL FULL.....Fantatsic news...............Michael.
Hi Sergei.................Maybe.?? .if you had an "accomodation property" (which I don,t think you do ?/) you would understand from a Host a little differently, you think BDC !!! But thanks for the reply anyway.....Best regards Michael.
One day come to Aussie and stay with us................you would Love it. Cheers.
Hi Sissel.......................So so sad....lets hope it picks up....good luck and our thoughts are with you during this awful terrible time..............Michael.
Hi Sergei.....Thanks for the response and I agree. Some Guests are not attentive enough to not fill it in BUT then WHY do we have it ??? if it does NOTHING/Does not effect the review score then WHY does BDC not just DELETE this unsmiling Weird face , it just creates " an awful" feeling of negativity for the Hosts, especially during this terrible terrible Pandemic time...Many thanks Michael The Pinnacle.
Just SMILE..............and try to slowly speak......it works wonders !!
Good Luck/Bonne Chance/be al tawfek/Veel geluk/Mazal tov/Buono/kali tychi.
Kia ora Guys !!!
Lovely to hear from you and we have been to NZ a few times mainly Queenstown....Beautiful to say the least.
Like you I get disapointed from time to time with BDC answers and response BUT they are a HUGE accommodation company and we ( small small stuff) don't have the leverage of the Big Hotel/Motel Groups.
I have to say I NEVER see any questions or answers from the Marriott/Hilton/Sofitel/Holiday inns or any body such as these monsters !!
That's life and once again for the last 4.5 years I have had nothing but praise for BDC...................Just wish they would would answer some of our questions on a more direct basis instead of saying .."go to our particular website "....such as the Review system ?? and see what it says.
Nice to talk and good luck with your Motel (just had a look on BDC.....Very nice) and when you come over to Queensland stay with us at The Pinnacle where the Champagne is Endless !!!!! hahahaha.
Take care and "Haere ra" for now..................Michael and Rita.
Hello Roger and Tilly
Thanks for replying to this very "interesting subject." we are the same and I am sure many Hosts are asking the same question time and time again...............we have scored a perfect 10 4 years in a row for The Pinnacle BUT the last few reviews have said ..Wonderful/Never better/Best stay/Marvelous/Lovely hosts BUT although we get 1010 10 10 10 (just like your examples) we have scored 2 8's overall !!! !!!!!!!!........................YES !!! agree with you guys....We are being PENALISED for during a Brilliant job !!!...Makes No sense. !!!
Nice to hear from you ..where are you located ??? We are The Pinnacle Apartments Gold Coast Queensland.
Best regards....Michael and Rita.
Could be.............we manage 54 apartments BUT Most long term.so maybe ???