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Thank you for your answer, but I still don't understand. I have a reservation that was completed was an overnight stay, the customer left three days ago, and the second the customer did not show up and did not cancel. The first booking said that there would be an online card for me to receive after the customer left and nothing to date, and the second is written that it was paid by credit card and I can see it three times, but I can't see anything. I still don't have a phone to talk to the booking and be able to receive concrete help.