Skip to main content
Switch Language
English
  • Europe
    • Български
    • Čeština
    • Deutsch
    • Ελληνικά
    • Español
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Polski
    • Português
    • Română
    • Русский
    • Srpski
    • Svenska
    • Türkçe
  • Americas
    • English (US)
    • Español (AR)
    • Español
    • Português do Brasil
    Middle East and Africa
    • العربية
    • עברית
    Asia & Oceania
    • Bahasa Indonesia
    • 繁體中文
    • 简体中文
    • 한국어
    • 日本語
    • ไทย
    • Tiếng Việt
Sign In
There is new recommended content waiting for you. Sign in to explore!

Main navigation

  • Help
    • Browse by topic
      • Your reservations
      • Commission, Invoices & Tax
      • Your Rates & Availability
      • Guest Policies & Payments
      • Working together with Booking.com
      • Your first steps with Booking.com
      • Account and login
      • Guest Reviews
      View all
    • Featured article

      Setting up deals and discounts

      Your Rates & Availability
  • Solutions
    • Browse by business goal
      • Grow your revenue
      • Ease your workload
      • Deliver great experiences
      View all
    • Featured opportunities
      • Genius
      • Mobile rate
      • Online Payments
      View all
    • Featured business advice
      • Marketplace Toolkit
      • Pricing Toolkit
      • Managing cancellations
      • Make your rooms more appealing to key travellers
      View all
  • Community
    • Browse by topic
      • Booking.com updates and announcements
      • Hospitality and guests
      • New to Booking.com
      • Payments, commission and invoices
      • Property management
      View all
    • Join popular discussions
      • guest review
      • invoice
      • new listing
      • payment
      • seeking advice
      View all
  • News & Insights
    • Explore topics
      • Trends & Insights
      • Booking.com News
      • Industry Perspectives
      View all
    • Featured story
      Pinterest’s Sydney Stanback on what travellers are searching for in 2023

      Pinterest’s Sydney Stanback on what travellers are searching for in 2023

      At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...

  • Our Partnership
    • Our promise
      • Growing Together
    • Key initiatives
      • Traveller Review Awards 2023
      • Travel Proud
      • Travel sustainable
    • Featured this month
      Click 2023

      Click. 2023: We make travel easier. Our partners make it unforgettable.

      At Booking.com, we are actively working to make it easier for...

  • New Partner
    • Your first steps as a new partner
      • Getting to know Booking.com
      • Setting up your property listing
      • Optimising your property listing
      • Communicating with guests
      • Managing guest-related tasks
      • Providing great guest experiences
      • Handling guest reviews
      • Improving your performance
      View all
Sign In
There is new recommended content waiting for you. Sign in to explore!
Switch Language
English
  • Europe
    • Български
    • Čeština
    • Deutsch
    • Ελληνικά
    • Español
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Polski
    • Português
    • Română
    • Русский
    • Srpski
    • Svenska
    • Türkçe
  • Americas
    • English (US)
    • Español (AR)
    • Español
    • Português do Brasil
    Middle East and Africa
    • العربية
    • עברית
    Asia & Oceania
    • Bahasa Indonesia
    • 繁體中文
    • 简体中文
    • 한국어
    • 日本語
    • ไทย
    • Tiếng Việt

Secondary navigation

  • Join Booking.com
  • Extranet
m

Mcdanielhugh

Follow
m
2
Mcdanielhugh

Genius Discount

Payments, commission and invoices
1 Replies
19 Views
3 years ago
m
2
Mcdanielhugh

How long does it take to prepare for breakfast?

Property management
20 Replies
387 Views
4 years ago
Mcdanielhugh replied to Double bookings. 3 years ago
Other discussions
seeking advice
m
2

I used to work with Airbnb but cancelled for the very reason you outline, it is much easier now than it used to be to manage availability on a mobile phone, but even so, the Airbnb system is not as well designed than Booking and you can still get into trouble and suffer penalties from Airbnb.

..

 

  • Reply
3 years ago
Mcdanielhugh replied to Review scores 4 years ago
Booking.com updates and announcements
m
2

Tough call to work out..what scores are your competitors getting? And how are reservation numbers? Top scores don't always equate to increase numbers of guests..what brings guests into your area.? Contractors and reps want a warm bed and big breakfast with fast service and do not worry about your review scores...Who are your customers??

  • Reply
4 years ago
Mcdanielhugh replied to Nicola Leitch 4 years ago
Booking.com updates and announcements
m
2

Nicola, 9.6 is a great score..I doubt if another few points up will impact your guest numbers to any great extent. There are hotels near here with scores of 7.6 that still get plenty of guests..enjoy your current success !!

  • Reply
4 years ago
Mcdanielhugh replied to How long does it take to prepare for breakfast? 4 years ago
Property management
m
2

Hi Coolspratt, Do you collect breakfast orders at night? I suspect you work in a similar way to myself, I will take your idea of the grapefruit as a starter, do you grill it or serve it cut and fresh?

Hi Tracey Collier, you sound very organised, we are a small BnB based on a farm, I would have nightmares preparing for large groups unless it was the breakfast was served as a buffet.

Hi Post, aren't there competitive issues sending your guests to a nearby hotel?

Thanks for your replies and insights, really illuminating. Breakfast is a key service for us and the best time to get to know the guests and make an impression.

  • Reply
4 years ago
Mcdanielhugh replied to How long does it take to prepare for breakfast? 4 years ago
Property management
m
2

Thank you , love your idea of serving breakfast in the bedroom, not something I have explored.. I can see many advantages for both you and the guest

  • Reply
4 years ago
Mcdanielhugh replied to What are your house rules? 4 years ago
Property management
m
2

Apart from FIRE regulatory notices I do not post any rules, I think doing so projects a bad image and places the establishment in a poor light I think an establishments marketing can attract guests that fit a profile and dissuade others.

I warn guests which of the farm animals are not sociable and recommend they do not enter a field unsupervised ...and on the yard, defiantly do not get eye contact with our black turkey... but that's all done in conversation

  • Reply
4 years ago
Mcdanielhugh replied to What do you do when guests are about to arrive and your space is not quite ready? 4 years ago
Other discussions
m
2

We get guest that arrive early, mostly at weekends, I send them off to meet the animals, we are a farm, and that's usually why they come early. When the room is ready I let them in. Its my opinion that guests should never see the room until its been serviced and looks its best, first impressions are what drives great reviews. Even if it is raining, no one gets in until the room is pristine,.

  • Reply
4 years ago
Mcdanielhugh replied to Guests with dietary requirements 4 years ago
Property management
m
2

On our welcome message there is a description of our breakfast and on arrival I check for allergies etc...after that its the guest's responsibility. We bake fresh bread every morning, use eggs from our farm and home cooked jams and marmalade. Occasionally we get a partner that has particular preferences which we can sometimes accommodate with a bowl of porridge made with water and floured with fruit and ginger.

  • Reply
4 years ago
  • Current page 1
  • Page 2
Joined
5 years ago
Last active
1 month ago
Conversations
2

Level

2
16 points earned
14 points to
Level 3

Badges

First post
Conversation starter
Contributor
Snap
About you
Fan
Upvoted

Footer menu

  • Tools
    • Extranet
    • Booking Pulse app
  • Join Booking.com
    • List your property
    • Why choose us?
  • Partner Help
    • Browse by topic
    • Partner agreement, policies and local laws
    • Contact us
    • Submit a complaint
  • Solutions
    • All solutions
    • Cybersecurity
  • Partner Community
    • Start a conversation
    • Explore topics
    • About
  • Travel Industry
    • Click. Magazine
    • Sign up for newsletter
Switch Language
English
  • Europe
    • Български
    • Čeština
    • Deutsch
    • Ελληνικά
    • Español
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Polski
    • Português
    • Română
    • Русский
    • Srpski
    • Svenska
    • Türkçe
  • Americas
    • English (US)
    • Español (AR)
    • Español
    • Português do Brasil
    Middle East and Africa
    • العربية
    • עברית
    Asia & Oceania
    • Bahasa Indonesia
    • 繁體中文
    • 简体中文
    • 한국어
    • 日本語
    • ไทย
    • Tiếng Việt

Copyright © 1996-2023 Booking.com. All rights reserved.  About Booking.com | Privacy and Cookies Statement 

All references to "Booking.com", including any mention of "us", "we" and "our" refer to Booking.com BV, the company behind Booking.com™