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I see. I understand now! Thank you so much!!
Please BrookAve you don't need to apologise. You have been of great help to me! I fully understand, it must be frustrating when that is not really your job and won't be appreciated it. Some people expect a lot. Take care and thanks again!
I had already clicked the link and could not find a clear answer, that is why I asked again just in case you could help. I will check again. Thank you very much for your help. You have been really helpful, really appreciate your time. Have a lovely day!
Hi, sorry I did not get your answer. Is it yes to 'free of charge' or yes to 'I will be charged'? Many thanks
Hi BrookAve, many thanks for your message, it has been really helpful. Is this option 'Ask for a replacement guest' free of charge or will I be charged for it? Many thanks