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Reminder to sign & keep sharing:
STOP Booking.com from enforcing hotels to provide refunds without our consent! COVID-19
Please also note that free of charge non ref cancellation requests (reason COVID-19) are coming in as far ahead as end of May 2020. Who knows what the situation is by then. Many countries lock down dates seem to be until end of April, so no reason to agreed to FOC cancellations that far ahead.
Having received the following message from a guest regarding a non ref refund request:
"If this is not done I will open a legal process with my law office. Just for your reference in this case the major cause for CV19 will have 100% of payout on any lawsuit (Booking just confirm me [the guest] their support on this legal process if needed)."
If this is true it is shocking behaviour from BDC. All the more reason to take a stance.
Please contact us too. "Pure Riads", Marrakech we are experiencing exactly the same. We are a group of three properties
this petition could help - sign and share
Booking.com have started issuing ZERO charge cancellations on NON REFUNDABLE reservations without offering the hotel the opportunity to offer a credit.
This is not correct. Please help & sign the petition
STOP Booking.com from enforcing hotels to provide refunds without our consent!
Take a stand and join hoteliers in challenging Booking.com's policy about refunding NR reservations without the hotel having an input