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Maximahostal

Maxima we love animals, wild life and trees. Owned a hotel for 21 years.
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2
Maximahostal

How do I get my property to show up on the Maps View?

Partner feedback #BoostingYourPropertyPerformance #Tips #PartnerCommunity #Help
5 Replies
50 Views
11 months ago
2
Maximahostal

Fake Reservations

Tips, tricks & more
6 Replies
1436 Views
11 months ago
2
Maximahostal

Booking booked more reservations than I Have

Tips, tricks & more #ManagingOperations
3 Replies
39 Views
1 year ago
2
Maximahostal

No shows

Just joined Booking.com
10 Replies
18 Views
2 years ago
2
Maximahostal

No Shows

Just joined Booking.com
3 Replies
176 Views
2 years ago
Maximahostal replied to How do I get my property to show up on the Maps View?
Partner feedback
#BoostingYourPropertyPerformance #Tips #PartnerCommunity #Help
2

When you go to booking.com to make reservations after you put in the town you want to go to, in the upper right hand corner there is an icon that says (Map View) when I click on it many Hotels show up but mine does not. Why and how do I put my hotel on Map View?

  • Reply
11 months ago
Maximahostal replied to How do I get my property to show up on the Maps View?
Partner feedback
#BoostingYourPropertyPerformance #Tips #PartnerCommunity #Help
2

How do I get my property to show up on the Maps View?

  • Reply
11 months ago
Maximahostal replied to 5 rooms reservation guest only needs 3. How i cancel 2 rooms for this reservation?
Guest payments & finances
#Help
2

Click on their reservation number or go to reservations then Go to Change reservations dates & prices.

But you can only make modifications after their check in date.

  • Reply
11 months ago
Maximahostal replied to Different room prices depending on number of additional occupants
Tips, tricks & more
2

I had to call the help line Booking has to activate the Occupancy Pricing

How To Contact Booking.com:

If  urgent,  call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

  • Reply
11 months ago
Maximahostal replied to Fake Reservations
Tips, tricks & more
2

Us Hotels need a way to cancel reservations.

  • Reply
11 months ago
Maximahostal replied to Fake Reservations
Tips, tricks & more
2

 I don't have cold facts those are pretty hard to get using Booking. Can't trace the e-mails. They give fake phone numbers. Now I call back all my reservations and send them an e-mail to confirm.

There needs to be a way that we - us (Hotels) can cancel a booking. For a reason.

These fake booking seem to happen a lot on Holiday and weekends. In fact, I get about six a month and I only have four rooms to sell. Sounds a little suspicious when I call and the phone numbers are of people who have not made reservation or some don’t even work.

  • Reply
11 months ago
Maximahostal replied to No shows
Just joined Booking.com
2

Me too what is Bdc?

Also, we don't have a credit card machine.

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2 years ago
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