Don't hold your breath. We waited two months for the code, then only when I complained multiple times did we get given the option to upload a video of the property. It's been two weeks and they can't verify a 1 minute video. So I relisted the property and it works just fine until I ask for the old one to be deleted and they tell me I shouldn't have relisted it. Honestly they are ***hopeless.
Couldn't agree more. Somehow one of our properties has qualified for the BdC 'pilot' for damage deposits and the other three do not. How does this help our business provide consistent service to our customers?
Thank you for your reply however I would completely disagree with your assertion that this is 'normal' for most sites. Even sites with far more security liabilities than booking.com allow the user to opt to avoid 2FA or logins every single time they navigate to the page.
I currently have 2FA active via text but not through pulse so I don't see too much benefit to changing anything there.
The fact is that the booking.com extranet is the only site I use where I can't even use a password manager to autofill the fields for me due to the nature of their site setup. It's unnecessary and overly complicated without any material benefit.
Don't hold your breath. We waited two months for the code, then only when I complained multiple times did we get given the option to upload a video of the property. It's been two weeks and they can't verify a 1 minute video. So I relisted the property and it works just fine until I ask for the old one to be deleted and they tell me I shouldn't have relisted it. Honestly they are ***hopeless.
Couldn't agree more. Somehow one of our properties has qualified for the BdC 'pilot' for damage deposits and the other three do not. How does this help our business provide consistent service to our customers?
Thank you for your reply however I would completely disagree with your assertion that this is 'normal' for most sites. Even sites with far more security liabilities than booking.com allow the user to opt to avoid 2FA or logins every single time they navigate to the page.
I currently have 2FA active via text but not through pulse so I don't see too much benefit to changing anything there.
The fact is that the booking.com extranet is the only site I use where I can't even use a password manager to autofill the fields for me due to the nature of their site setup. It's unnecessary and overly complicated without any material benefit.