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Andy

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3
Andy

Poor or No Message Responses from BC?

Partner feedback #GrowingTogether
7 Replies
36 Views
4 months ago
3
Andy

Property Description and Facilities

Partner feedback
3 Replies
41 Views
1 year ago
3
Andy

The Monthly Edit and Property Description

Tips, tricks & more
2 Replies
44 Views
1 year ago
3
Andy

Profile Picture

Tips, tricks & more
5 Replies
186 Views
1 year ago
Andy replied to Poor or No Message Responses from BC?
Partner feedback
#GrowingTogether
3

Hope so too, they get enough commission.

  • Reply
4 months ago
Andy replied to Poor or No Message Responses from BC?
Partner feedback
#GrowingTogether
3

Southern Spain, probably a manana thing being where I am haha.

  • Reply
4 months ago
Andy replied to Poor or No Message Responses from BC?
Partner feedback
#GrowingTogether
3

May be a geographical thing.

  • Reply
4 months ago
Andy replied to Malicious booking
Tips, tricks & more
3

Is the "request to cancel" button not available for this reservation then?  My partner is a host to and she has cancelled guests before for various reasons by telephoning BC. However if you do that on AirBnB they penalise you for doing so.  She's used double booking excuse and such like.  Anyway hope you get somewhere with it, best of luck!

  • Reply
4 months ago
Andy replied to Malicious booking
Tips, tricks & more
3

Sorry to hear of your hassles with this person but how has he left reviews if never stayed?  For this distance away from Xmas there should be no problem cancelling the booking either depending on your cancellation policy but BC should be able to cancel it surely on the grounds that if this person did show up you would feel threatened if have proof of what you say in your post.

  • Reply
4 months ago
Andy replied to Malicious booking
Tips, tricks & more
3

Try going into a previous booking where they did stay at your property then should find an option to "report guest misconduct"  and thus block them from future bookings if made in their name/details of course.

  • Reply
4 months ago
Andy replied to definiton of cancellation policy
Guest payments & finances
3

Personally I read that as last chance to cancel free would be the Tuesday before the Sunday arrival date.

  • Reply
4 months ago
Andy replied to Booking made but guest not responding, want to unblock calendar
Tips, tricks & more
#Featured
3

I had a similar situation just over a week ago. BC had supposedly cancelled the booking and offered voucher to guest for future date.  Anyway my calendar let me re-open the room yet it was still not bookable so I did as above and added another unit and still found 24 hours later it was not bookable. Hope voucher not accepted used otherwise I've lost out. Messaged BC but no response.......yet!

  • Reply
4 months ago
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