Thanks a lot for your reply. I guess I m getting there too even though I initially wanted to make it easy for guests but there are those few rotten apples…
In my opinion it would be a better option if one had a booking settings choice: bookings of more than x days require a prepayment of y days. With me it concerns almost always bookings of one week or more…
I see exactly the same behaviour. Cancellations often exceed true bookings by a margin. But I m still not prepared to ask forfull prepayment as this „punishes“ 99% of my honest clients
Thanks a lot for your reply. I guess I m getting there too even though I initially wanted to make it easy for guests but there are those few rotten apples…
From my point of view I can live with cancellations that concern only one night, always something can impede travel plans and journeys.
It s those long term bookings that block one s calendar and are - more often than not - cancelled a week before the date…
In my opinion it would be a better option if one had a booking settings choice: bookings of more than x days require a prepayment of y days. With me it concerns almost always bookings of one week or more…
I see exactly the same behaviour. Cancellations often exceed true bookings by a margin. But I m still not prepared to ask forfull prepayment as this „punishes“ 99% of my honest clients
I am already partnering in „payment directly through booking.com“ and your handling of the whole VCCs would be worth another post ;-)
My question to the community still is this:
What are other participants canceled bookings in % of total true bookings?
Do I really have to learn to live with it?