As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely and confidently. Here you’ll find the newest insights and initiatives.
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Welcome to the partner forum.
If you cannot accomodate the booking you need to get on to customer support asap!
Even though you are offering free cancellation you might have to pay a penalty too unless you find alternative accomodation.
Is this what you are looking for
Hello and welcome to the booking.com partners forum!
You cannot change an email address for secuity reasons.
Instead if you wish to change email address, you need to create a new user name under Account > Create an Manage users.
Let us know if you manage.
Hi and welcome to the BDC partner forum for sharing tips, advice etc.
Did you already recv an invoice from BDC? If yes, you should have all the payment details on the invoice and typically payment is via bank/wire transfer.
Also for your info commission invoices are emailed to you during the first week of every month. They're also available in PDF format on the Extranet – you’ll find them in the Finance tab under Invoices.
Yes you are right the menu options need to be refreshed!
I am sharing the link here which should work as I tested it and will take you straight to the page:
very cool indeed - thank you for sharing.
out of curiosity what tool have you used to record the vid?
Can you not achieve what you want by enforcing strict Check-in/Check-out times to accomodate same day bookings?
You can set check-in and check-out times and also, in the 'Property>Policies' tab in the Extranet
Hello and welcome to the booking.com partner forum.
You are posting in the bdc partner forum for sharing tips, advice etc like youseful and you will not resolve your problem here!
Best to contact the partner support team via the extranet or telephone. GL!