hello and welcome to bdc partner forum for sharing tips and advice ie. this is not official bdc customer support and you are not going to resolve your issue here! Instead you need to contact them directly by phone or the extranet email and they can access your account to see the discrepancy.
I found that by making my bookings all 'no cancellation' I have no fake bookings but clearly you also scare good tenants away too! but i only have 1 apartment and it was too much hassle with fake bookings and no shows!
hello and welcome to bdc partner forum for sharing tips and advice ie. this is not official bdc customer support
the information to add users is available in the help file if you bothered looking
https://partner.booking.com/en-gb/help/account-and-login/settings/addin…
hello and welcome to bdc partner forum for sharing tips and advice ie. this is not official bdc customer support and you are not going to resolve your issue here! Instead you need to contact them directly by phone or the extranet email and they can access your account to see the discrepancy.
GL!
hello and welcome to bdc partner forum for sharing tips and advice ie. this is not official bdc customer support!
2 factor authentication is for your protection and you must have enabled it in the first place.
Did you try the email option? There is also the pulse app option both for getting the pin or accessing the bookings!
Used it earlier today and is working fine.
try it on another device but pretty sure bdc will not release a version which does not work!
hello and welcome to bdc partner forum for sharing tips and advice ie. this is not official bdc customer support
Information about adding phone numbers is easily available in the help if you bothered looking:
https://partner.booking.com/en-gb/help/account-and-login/settings/addin…
also please note that this is a bdc partner forum for sharing tips and advice ie. this is not official bdc customer support!
did you check spam? do you have the option to get a code by sms or pulse?
I found that by making my bookings all 'no cancellation' I have no fake bookings but clearly you also scare good tenants away too! but i only have 1 apartment and it was too much hassle with fake bookings and no shows!