AG Lodging
We are a married couple living in private family house in Belgrade, capital of Serbia.
Alexa is an astrophysist and science promoter.
Goldie is working at the TV company as video editor and programme coordinator.
Before discovering Booking.com, we hosted a lot of friends from various countries. Now, we would like to offer our property to wider community of travellers.
Alexa is an astrophysist and science promoter.
Goldie is working at the TV company as video editor and programme coordinator.
Before discovering Booking.com, we hosted a lot of friends from various countries. Now, we would like to offer our property to wider community of travellers.
Booking.com is not aware that the reservation is cancelled if it is done by telephone, messenger, Viber, Whatsapp, email, pigeon post, smoke signals, ... To manage cancellation properly, it should be reported through BDC system (extranet or pulse). There are 3 ways to do this:
1) guest cancels from his side: the guest must select the reservation and click cancel
2a) you cancel on guest's request: if guest asked you to cancel by methods mentioned above, you select the reservation and click "Request to cancel reservation". The system will ask you whether the guest wants to cancel or you. Answer that guest wants it. Then, the guest will receive the notification which he must confirm. In that way, Booking is sure that he indeed wants to cancel.
2b) Same as above, but the case when you want to cancel for some reason. This is not the case here.
In either case, the dates will release and will appear as free immediately.
This question has been asked several times, so please search both Knowledge base and Partner Forum
But nevertheless, here's again. As fluff said, go to Calendar.
There is crib under Property -> Room amenities.
Also, you can add a photo. This is also useful.
The photo will be more noticeable, while checked crib option is useful for guests explicitly searching for this facility.
Do you mean the prices that guest see or the ones that you set?
Guests can choose the prices to be displayed at any currency they want. You do not have to convert anything. The conversion is done automaticaly so the prices is displayed at the currency that guests choose.
We do not charge extra fee for cleaning. The reason is just that - not to confuse guests. Simply, it is included in the overall price. The price they see is the one they pay, assuming, of course that the accommodation is prepared.
Those who stay longer than 7 days, we offer extra cleaning (+ changing towels, bed linens) on demand (e.g. at 5 days). This does have the price and we inform them at the arrival, as well as info sheet inside the apartment.
Go to Calendar, select dates you want (or all dates), select "Minimum length of stay"
Manually close 2 days before or after the reservation. This is the simplest way.
There are also 3rd party tools/apps to manage various aspects of the property, but if you have only one, you probably don't need them.
Airbnb does have the option to automaticaly close days before or after for preparation. Booking team constantly improve their system, so they may add this feature in the future.
No need to ask help team, there is the option.
Go to calendar, select dates that you want (or select all), and set the "Minimum advanced reservation". That's it!