Same problem here. Already reported to booking, but only a standard message "We'll fix it asap" came back. Still not working. Had problems with the messaging system (a message was constantly displayed as unanswered), seems that the search does not work anymore since they repaired my message database.
Not yet. I wrote a message to the support with the extranet messaging system. Then I got the answer that I should write a message to the support with the extranet messaging system. I replied that that is what I just did. Then somebody called me on the phone and told me, that she couldn't help me, but would put me through to the technical team. Then I heard music for wow a long time until I hang up the phone. Afterwards I tried to make a reply with the pulse app instead of the extranet website, but the problem remains.
Okay, thanks :)
I always try to avoid contacting the support. I'm worried that it will somehow affect the positioning if I give them too much work :D ....
But now I did. I'll see what happens.
Same problem here. Already reported to booking, but only a standard message "We'll fix it asap" came back. Still not working. Had problems with the messaging system (a message was constantly displayed as unanswered), seems that the search does not work anymore since they repaired my message database.
Not yet. I wrote a message to the support with the extranet messaging system. Then I got the answer that I should write a message to the support with the extranet messaging system. I replied that that is what I just did. Then somebody called me on the phone and told me, that she couldn't help me, but would put me through to the technical team. Then I heard music for wow a long time until I hang up the phone. Afterwards I tried to make a reply with the pulse app instead of the extranet website, but the problem remains.
Okay, thanks :)
I always try to avoid contacting the support. I'm worried that it will somehow affect the positioning if I give them too much work :D ....
But now I did. I'll see what happens.