I'm sorry to hear about the delay of having your new property verified. The available options to verify new properties differs by country - please have a read through the following article for more information.
We have had a huge influx of requests for verifications with new properties listing and currently have a backlog for this. I'd recommend giving the letter a little bit more time to arrive - alternatively, please contact us so we can arrange an alternative way of verifying your address.
To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
This article here explains a little bit more about the verification process and don’t forget to have a read through our Hot Tip #1, that focuses on Location Verification.
I'm sorry to hear about the delay of having your new property verified. The available options to verify new properties differs by country - please have a read through the following article for more information.
We have had a huge influx of requests for verifications with new properties listing and currently have a backlog for this. I'd recommend giving the letter a little bit more time to arrive - alternatively, please contact us so we can arrange an alternative way of verifying your address.
To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
This article here explains a little bit more about the verification process and don’t forget to have a read through our Hot Tip #1, that focuses on Location Verification.
Thank you for your message. We want to make sure we give you the right support for your situation.
Please contact our support teams directly by sending us a message via your Inbox tab of the extranet (under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message) or tap More on the Pulse app.
We’ll do our best to get back to you within 24 hours, but sometimes it might take us a little longer. You can help us answer your question more quickly by choosing the right topic and subtopic for your message.
You can also call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
Booking.com has also published a list of publicly available support numbers per country on the page I have linked here, so if for any reason you can't access the extranet or don't have access to the Inbox tab, you will find a list of public support number numbers by following the above link to the Partner Hub.
Hello,
This forum is for general questions regarding Booking.com, unfortunately we are not able to help with specific property requests due to security.
Please reach out to the Partner Services team via your extranet for assistance with your specific listing / reservation.
You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.
All the Best
Ivana
Good afternoon Jay,
You can modify your listing to accommodate long stays with minimum a month only.
Please have a look at this article: 'Setting up length of stay and advance reservation restrictions'.
All of us here at Booking.com want to make sure you have access to all the support you need, when you need it.
You can always reach our support teams by sending a message, or calling the phone number available in the Inbox tab of your extranet.
All the Best
Ivana
Good afternoon,
I'm sorry to hear about the delay of having your new property verified. The available options to verify new properties differs by country - please have a read through the following article for more information.
We have had a huge influx of requests for verifications with new properties listing and currently have a backlog for this. I'd recommend giving the letter a little bit more time to arrive - alternatively, please contact us so we can arrange an alternative way of verifying your address.
To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
This article here explains a little bit more about the verification process and don’t forget to have a read through our Hot Tip #1, that focuses on Location Verification.
I hope this helps.
All the Best,
Ivana
Dear Roxanne,
greetings from Booking.com.
Please get in touch with our dedicated partner support team, they'll be happy to assist you in this matter.
You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.
All the Best
Ivana
Dear Sadik,
I'm sorry to hear about the delay of having your new property verified. The available options to verify new properties differs by country - please have a read through the following article for more information.
We have had a huge influx of requests for verifications with new properties listing and currently have a backlog for this. I'd recommend giving the letter a little bit more time to arrive - alternatively, please contact us so we can arrange an alternative way of verifying your address.
To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
This article here explains a little bit more about the verification process and don’t forget to have a read through our Hot Tip #1, that focuses on Location Verification.
I hope this helps.
All the Best,
Ivana
Good afternoon Pamela,
greetings from Booking.com
This forum is for general questions regarding Booking.com, unfortunately we are not able to help with specific property requests due to security.
But please have a look at the following article for more information around change of ownership.
You can also call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
All the Best
Ivana
Good afternoon,
please have a look at the following article for more information around change of ownerships.
All of us here at Booking.com want to make sure you have access to all the support you need, when you need it.
All the Best
Ivana
Hello,
Thank you for your message. We want to make sure we give you the right support for your situation.
Please contact our support teams directly by sending us a message via your Inbox tab of the extranet (under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message) or tap More on the Pulse app.
We’ll do our best to get back to you within 24 hours, but sometimes it might take us a little longer. You can help us answer your question more quickly by choosing the right topic and subtopic for your message.
You can also call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
Booking.com has also published a list of publicly available support numbers per country on the page I have linked here, so if for any reason you can't access the extranet or don't have access to the Inbox tab, you will find a list of public support number numbers by following the above link to the Partner Hub.
All the Best,
Ivana