Step 1 - this fails sometimes - people are unable to complete property registrations due to bugs in the Booking.com systems - we have started registering 6 properties but cannot complete the registrations due to the bugs in Booking.com .........
Don't know if it's timing out ...... We're logged in to the Group Account to set up these new properties, we stay logged in ...... it's right at the end of the setup when we click the Open for bookings button that the error occurs ..... The data / settings we choose are all still there, even if we refresh or close the browser or switch to another browser ..... so we're not "timing out" during the set up .... it's definitely a bug on the BDC side .....
Much the same as we do, except everything we do is non-refundable, although we do give the 24 hour grace period, primarily because we get so many double bookings through Booking.com that the grace period makes it easier for us to get them cancelled.
We use minimum 7 nights in school holidays, 4 nights between Easter and late September, 3 nights over winter. We don't normally accept 2 night stays unless there's a gap and we have enough cleaners to spare.
Opting out of Payments by Booking.com is a bad move - very bad - and that is the cause of your problems now.
High fees? Increase your prices. The guest pays.
Long payout period? It's a few weeks. And far better to have the guaranteed income through Payments by Booking.com than zero income because of the choices you've made ......
I would prefer that you fix the many bugs and issues in the Booking.com systems - this will substantially reduce the number of negative posts on the same subject in this community.
For example, the calendar sync and double bookings - creates lots of complaints in this community - and it's an easy fix .......
Step 1 - this fails sometimes - people are unable to complete property registrations due to bugs in the Booking.com systems - we have started registering 6 properties but cannot complete the registrations due to the bugs in Booking.com .........
Great, but how about fixing the bugs in the Booking.com systems?
Don't know if it's timing out ...... We're logged in to the Group Account to set up these new properties, we stay logged in ...... it's right at the end of the setup when we click the Open for bookings button that the error occurs ..... The data / settings we choose are all still there, even if we refresh or close the browser or switch to another browser ..... so we're not "timing out" during the set up .... it's definitely a bug on the BDC side .....
Not had time to check the fine details yet (busy summer) but will be carefully comparing old and new terms to see what's changed ....
Much the same as we do, except everything we do is non-refundable, although we do give the 24 hour grace period, primarily because we get so many double bookings through Booking.com that the grace period makes it easier for us to get them cancelled.
We use minimum 7 nights in school holidays, 4 nights between Easter and late September, 3 nights over winter. We don't normally accept 2 night stays unless there's a gap and we have enough cleaners to spare.
Pulse.
But beware, it doesn't have all the functionality of the Extranet via your computer.
Opting out of Payments by Booking.com is a bad move - very bad - and that is the cause of your problems now.
High fees? Increase your prices. The guest pays.
Long payout period? It's a few weeks. And far better to have the guaranteed income through Payments by Booking.com than zero income because of the choices you've made ......
I would prefer that you fix the many bugs and issues in the Booking.com systems - this will substantially reduce the number of negative posts on the same subject in this community.
For example, the calendar sync and double bookings - creates lots of complaints in this community - and it's an easy fix .......