Hi, from my experience, emphasize everything. I had to put a written message among the apartment pictures to let people know, that they are renting our guestroom. As one family was furious they didnt understand it was a "homestay" and booking does not show the profile we filled stating it is within our house. Still those guests broke all rules, trashed the house, complained about us so booking kept the payment and i still had to pay the 15% AND we received a score of 0 points that trashed our rating.
As for treating with respect, Alas, you cannot really know who rents the place, so you can have super amazing guests and you can have guests who will be a nightmare. What we do is to make the guests sign a paper like in a hotel, and if they trash something, they have to pay for it.
Hi, from my experience, emphasize everything. I had to put a written message among the apartment pictures to let people know, that they are renting our guestroom. As one family was furious they didnt understand it was a "homestay" and booking does not show the profile we filled stating it is within our house. Still those guests broke all rules, trashed the house, complained about us so booking kept the payment and i still had to pay the 15% AND we received a score of 0 points that trashed our rating. As for treating with respect, Alas, you cannot really know who rents the place, so you can have super amazing guests and you can have guests who will be a nightmare. What we do is to make the guests sign a paper like in a hotel, and if they trash something, they have to pay for it.
i asked for the code to be sent already twice, never got any