I have the same issue, waiting for the correct department to schedule a video call with me apparently. I do know that contacting support regarding this issue and asking them to speed up the process is necessary. This issue seems to be only for properties with an address that does not link to the map address. If you had to drag your map pin marker over to your property, its likely that the address is not registered and will require confirmation before it gets advertised. you may have to wait it out and use airbnb/agoda until booking.com is able to confirm your location.
I'm sure this partner is aware of how to contact the correct department. Next time, kindly provide an informative answer that may assist others who may have the same question.
It's quite confusing for them to include this credit invoice for a new months invoices but I believe it is just a commission summary from the previous month's bookings.
I have the same issue, waiting for the correct department to schedule a video call with me apparently. I do know that contacting support regarding this issue and asking them to speed up the process is necessary. This issue seems to be only for properties with an address that does not link to the map address. If you had to drag your map pin marker over to your property, its likely that the address is not registered and will require confirmation before it gets advertised. you may have to wait it out and use airbnb/agoda until booking.com is able to confirm your location.
Hope this helped everyone.
I'm sure this partner is aware of how to contact the correct department. Next time, kindly provide an informative answer that may assist others who may have the same question.
It's quite confusing for them to include this credit invoice for a new months invoices but I believe it is just a commission summary from the previous month's bookings.