Thanks for your response! Exactly!
In fact I saw comments saying that guests went there and were taken to another place, and guest complains that the rooms are completely not what they saw from the description, and they blamed booking.com for posting "fake" comments, casting doubts on its credibility.
We are not sure about this but Hong Kong booking.com office said the Amsterdam booking.com policy is that once owner is changed (person who signed the contract) , previous comments must be removed. We will check to find out, anyway, thanks so much for sharing with us.
We are from Hong Kong and we face the same situation. Can you share your experience with us?
I would like to confirm, if you have done change of ownership, and that the account is passed from the existing owner to you (new owner), can you carry forward the comments?
We are in doubt because Hong Kong office says we cannot. Rather, the existing owner is entitled to carry the comments (describing the current property) to his new property (which location and rooms are all different). We are therefore very confused. May we have your sharing of experience on that? Thanks.
Dear Zsolt,
Thanks for your response! Exactly!
In fact I saw comments saying that guests went there and were taken to another place, and guest complains that the rooms are completely not what they saw from the description, and they blamed booking.com for posting "fake" comments, casting doubts on its credibility.
We are not sure about this but Hong Kong booking.com office said the Amsterdam booking.com policy is that once owner is changed (person who signed the contract) , previous comments must be removed. We will check to find out, anyway, thanks so much for sharing with us.
Hong Kong
Hi Zsolt,
We are from Hong Kong and we face the same situation. Can you share your experience with us?
I would like to confirm, if you have done change of ownership, and that the account is passed from the existing owner to you (new owner), can you carry forward the comments?
We are in doubt because Hong Kong office says we cannot. Rather, the existing owner is entitled to carry the comments (describing the current property) to his new property (which location and rooms are all different). We are therefore very confused. May we have your sharing of experience on that? Thanks.
Greetings from Hong Kong.