I am since January trying to resolve a commission which we know nothing about, The support team is useless,
How they can ask for payment on a rental which dident exist shows their problems re clients support, plus they loose commission due to these errors, We now have other portal companies which are more efficient, booking is a massive company with not so efictive support for hosts
I have sent several messages to booking RE overcharges, We had our access blocked due to long term rental Booking claimed we have guests which dident show up on our notification nor calandar, We don't have any idea who these guests are nor could we see if they have booked. Several messages send to booking to resolve All we get back is a demand for the amount and statement saying we should have acknowledged that the guest dident appear to be How could we do this if there was no guest reservation Its got to a stage of a pain in the but trying to resolver this, It's only short of a form of extorsion
Hi the bank information as in bookings pulse is what we paid after some days we recieved their reciept acknowledgement Hope this helps
I am since January trying to resolve a commission which we know nothing about, The support team is useless,
How they can ask for payment on a rental which dident exist shows their problems re clients support, plus they loose commission due to these errors, We now have other portal companies which are more efficient, booking is a massive company with not so efictive support for hosts
I have sent several messages to booking RE overcharges, We had our access blocked due to long term rental Booking claimed we have guests which dident show up on our notification nor calandar, We don't have any idea who these guests are nor could we see if they have booked. Several messages send to booking to resolve All we get back is a demand for the amount and statement saying we should have acknowledged that the guest dident appear to be How could we do this if there was no guest reservation Its got to a stage of a pain in the but trying to resolver this, It's only short of a form of extorsion
It's pulse extranet app always opens in Chinese Its a Spyware app??
Hello Barry ,
seems theres a malious person booking the dates and no show its happened 4 times this past month
BOOKING AREA
on guest requirements
additional requirements
required and verified
providing a phone number is required and we verify its real
it's automated as it doesn't allow you to confirm as well it says when guest reserves until the no show it's still on the system