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m

Mikhaylovan82

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1
Mikhaylovan82

One-way communication with guests, and reduced rating for staff?

Property management
17 Replies
43 Views
4 years ago
m
1
Mikhaylovan82

Cannot have listing bookable for two months. Support doesnt help.

Other discussions
3 Replies
18 Views
4 years ago
m
1
Mikhaylovan82

Listing the same apartment under different host/brand names

Property management
1 Replies
241 Views
4 years ago
m
1
Mikhaylovan82

Guest asks for invoice. Should they ask from booking.com instead?

Payments, commission and invoices
1 Replies
377 Views
4 years ago
Mikhaylovan82 replied to Cannot have listing bookable for two months. Support doesnt help. 4 years ago
Other discussions
m
1

"Have you tried to register the same address several times?"

I did not, because changing address doesn't work out of the box - each time I changed address, I asked support to confirm it manually. and it was done 3 times as I explained above.

Last time I was speaking with guy over the phone, he told me he cannot send verification code about this listing, because it is a duplicate.

I have only two properties, with different IDs, different addresses and different photos. They are not duplicates. That's all what I see. If they have some problem with non-unique address in database, that's a programming error . There's also no other bookable properties at the same address, when I search using the map (as a client - from booking web site) .

  • Reply
4 years ago
Mikhaylovan82 replied to Question of the Week: All about wifi 4 years ago
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m
1

I have wifi in both of my apartments. Internet is unlimited, I pay fixed price per month (most providers in my area are cheap, so it's not a big deal for me) .

In one apartment I also have cable TV (in one package with internet access)

I printed information list for guests, for every property i'm managing

There is: WiFi network name and password, addresses of nearest grocery stores, parkings,

telephones to order taxi/airport transfer, and some other useful local info.

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4 years ago
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