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Eduardo Palacios

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Eduardo Palacios

About a reservación that you overlap

Tips, tricks & more
0 Replies
9 Views
2 months ago
1
Eduardo Palacios

About a reservación that you overlap

Tips, tricks & more
7 Replies
67 Views
2 months ago
Eduardo Palacios replied to About a reservación that you overlap 2 months ago
Tips, tricks & more
1

No, You are wrong, machines and/ or systems are not infallible, as far as You know even USA goverment system have been hacked.

And un My case, booking failed overlaping

  • Reply
2 months ago
Eduardo Palacios replied to About a reservación that you overlap 2 months ago
Tips, tricks & more
1

Thank You!!

  • Reply
2 months ago
Eduardo Palacios replied to About a reservación that you overlap 2 months ago
Tips, tricks & more
1

The custumer the one you overlap the reservation just call me to tell me that you charge today from his credit/savings card with out authorization, I want to know if this is the way you do busisness? You gave him my phone number and you are blaming it on me when it was your fault! 

Firt of all, he did not go or booked in because we talked to him an d he understood, and second of all yo have no authorization to charge him nothing!! and third of all I do not want you to tell me that was our fault and try to collect that from the money you owe me from the booking we already finish a couple of days ago, so be honest and return him his money and do not try to be smart trying to charge that ok....

  • Reply
2 months ago
Eduardo Palacios replied to About a reservación that you overlap 2 months ago
Tips, tricks & more
1

Hi

So just to be a 100% clear from this side too, your system fails 1% of the time?, well that 1% was the percentage that brought us here, but there is no problem everything was fixed and anyway neither to you or to us the custumer paid, but we Quinta Michaus are going to give him a discount in his next reservation and a gift.

And yes, I work with other pages but none of them have made a reservation yet, all the reservations made, I made them, so yes machines fail, they are not infallible.

But still there is no problem, thank you for your response and we are in touch, have a nice week!

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