At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...
At Booking.com, we are actively working to make it easier for...
It seems that the gst is not added by booking.com i have to do it as. I take the creditcard payment .not virtual card
Hi. I had my first fraud credit card issued was stolen luckliy i had charged the card and my bank alerted me . I approached the quest politely and asked him did he know that the card was fradulant he of course had a great excuse. I had said you cant pay so please leave. During the time i had my bank speak to him directly on the phone yo watch his reaction . He left without incident So i decided all checkins must have the credit card that they purchased
With their name on it and photo id
So will not get caught again
I notified the police and learnt we must have their address so have altered my booking procedure to have all contacts numbers and addresses. You only learn by mistake you make
But it would help if booking com had all transactions virtual card. And let us decide our policy of cancellations
As they apply rules that limit no refund policy