We finally got an answer and opened the site, after I don't know how many weeks and spent phone bills, because we called every day the representatives of booking in Croatia. You have to be persistent and unfortunately insolent, we sent a video twice and then called countless times. In the end we wanted to call the owner of booking.com because I don't know does he knows about all these inconveniences we have, because they live off our commissions and treat us this way.
We contacted your managers from Croatia but they did not help us. I do not understand how you let us on the site almost a month we had a lot of reservation and reviews from guests who stayed at our home, good reviews , and after that you close us for reservation because you must check location!!! And you close us before our holy holiday ,Easter, when Budva has a lot of guests .It is not professional, especially because you had reservations and reviews of guests who were in our facility.
We finally got an answer and opened the site, after I don't know how many weeks and spent phone bills, because we called every day the representatives of booking in Croatia. You have to be persistent and unfortunately insolent, we sent a video twice and then called countless times. In the end we wanted to call the owner of booking.com because I don't know does he knows about all these inconveniences we have, because they live off our commissions and treat us this way.
Yes , of course, Danilo +382 68 600 455, Budva.
I think ,also, that we have a big problem with communication and managers of Booking.com.
If they do not solve the problem, I will cancel my account and I am already working on opening the facility on other sites, especially Airbnb
And here , you answered me after six days !
We contacted your managers from Croatia but they did not help us. I do not understand how you let us on the site almost a month we had a lot of reservation and reviews from guests who stayed at our home, good reviews , and after that you close us for reservation because you must check location!!! And you close us before our holy holiday ,Easter, when Budva has a lot of guests .It is not professional, especially because you had reservations and reviews of guests who were in our facility.