As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely and confidently. Here you’ll find the newest insights and initiatives.
Join the #Rebuilding conversation in the Partner Community
Find out how to get set up, and read about our services and features.
All of our best solutions, organised by your business needs.
Connect online with fellow Booking.com partners.
Find tips and advice to help you through this time with the hashtag #Rebuilding
Stay informed with the latest Booking.com developments, industry insights and expertise
Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.
Thanks, it is very frustrating to not be able to talk to a person for help!!! and... the number for Peru is wrong and I have tried different avenues... the forum being one of them. I would love to drop Booking all together but it is where a lot of our guests book from unfortunately. I am not sure why we pay such high commission rates with NO HELP!!!?? someone just booked on ours... 2 people 2 nights for $10!!!! ??? and this does not reflect my prices listed.
this is an example of what our reservation statement looks like. We've never taken prepayments and we have signed up for Booking to take payments for us.
[Removed image for privacy]
How do we arrange that on Booking? I thought they did not take payments... if they do.... do they charge more for commission on top of their already very high commission rates?
We are a small, family-run B & B and we were having issues with the arrival times as well. What I did that has helped quite a bit.... in my auto welcome letter I state in there that we are not a large hotel and we need to have arrival times nailed down to the hour if possible because we want to ensure they are greeted warmly. most people have been great about it and some don't respond which can be frustrating. Communication is key. hope this helps!