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Did you get your account resolved?
I listed my property on Booking.com in July I started receiving many reservations and almost full for August and September. I received an email from Booking.com on August 13 stating that my property has been selected to do a location verification and made my listing unbookable and payments have been suspended.
It is now 2 weeks later and I'm still waiting while hosting guests and not getting paid. I have called customer service on many occasions and they said that they can only send an email to that particular department and today they said they have sent 10 emails and they don't know why they haven't contacted me yet.
I also have 2 great reviews from guests that have stayed so if the property isn't where the listing says it is would they not have mentioned that in their review?
This 'partnership' doesn't seem to be working and will be looking at alternatives