I tried to contact booking.com but got nowhere with them. They said they'd raise a ticket internally but nobody came back to me.
I'm now just hoping that it doesn't apply to us, that the email they sent out was to everyone, but perhaps if you don't have the option then it doesn't apply.
We will soon find out.
If anyone has any recommendations as to how I can actually get a resolution to this it would be great
I tried to contact booking.com but got nowhere with them. They said they'd raise a ticket internally but nobody came back to me.
I'm now just hoping that it doesn't apply to us, that the email they sent out was to everyone, but perhaps if you don't have the option then it doesn't apply.
We will soon find out.
If anyone has any recommendations as to how I can actually get a resolution to this it would be great