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Hi slobodan stojkovic!
Depending on the reasons for blocking your account, there are different ways to reopen it. You may contact our Support team for the information.
You can find phone number for local support here: Inbox - Booking.com Messages - See contact options - Account - Other - See more contact options. And there will be an icon with phone under which you will find the contact number.
Hope this will help! Best wishes
Hi Laa Caasa!
Please check Home page in your Extranet - if we received your payment and there are no othere requirements, there should be a button "Open my property". If you don't have this button, please contact our Partner Support, so they can check your account and provide with further instructions.
Dear Mr. Liyanagamage Ruwan Chthuranga!
We are glad that you are ready to be back with us!
Along with payment for all outstanding invoices some other actions may be needed. If you have access to your Extranet, please send this request via Inbox - Booking.com messages, or contact your local support team
Hi Fanny CAIAZZO!
You need to contact our Partner support team, so they will guide you on reopening conditions.
Hi Mariana Kerr!
As far as we receive your payment, you will get a message with the information that you can reopen your account. You will need to go to Home page at your extranet and click on Open my property button.
Hi Elaine da Graça!
You can try Analytics - Sales report. There you may choose period and then when click on Print this page - save it as PDF. Unfortunately there is no such option to download it in other format, but I hope this will suit you.
Hi Yuki Lim!
Not all properties in all countries have this option. You can check your Finance tab in Extranet - Getting paid or Payments by Booking.com.
If you want Booking.com to facilitate all customer paymnets and send you money, you need to switch yourGuest payment options (Property - Policies) to Cash only. After that in some time you will be able to join Payments by Booking.com, again if your property eligible.
Please contact our Partner service so they can check your options.
Yes, you can select what properties you want to add to new account, and send us a request via Extranet Inbox, so we will manage it.
Regarding second question, you mean you want resign the contract so you will be the owner? If yes, you will need to request it again via Inbox - Booking.com messages