Skip to main content

Main navigation

  • COVID-19 Resources
      • Rebuilding Together
      • Information and Support
      • Frequently Asked Questions

    As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely and confidently. Here you’ll find the newest insights and initiatives.

     

    Join the #Rebuilding conversation in the Partner Community

     

  • Partner Help
      • Go to Help

        Find out how to get set up, and read about our services and features.

      • Working together with Booking.com
      • Your first steps with Booking.com

    Find out how to get set up, and read about our services and features.

  • Solutions
      • All solutions
      • Pricing toolkit
      • Managing cancellations
      • Reassuring guests

    All of our best solutions, organised by your business needs.

  • Community
      • Go to the Partner Community
      • See all #Rebuilding posts

    Connect online with fellow Booking.com partners.

     

    Find tips and advice to help you through this time with the hashtag #Rebuilding

  • Click. Magazine
      • Visit Click. Magazine
      • About Click. Magazine

    Stay informed with the latest Booking.com developments, industry insights and expertise

  • Our Promise
      • Results
      • Value
      • Relationship
      • Support

    Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.

Switch Language
English (GB)
  • Europe
    • Български
    • Čeština
    • Deutsch
    • Ελληνικά
    • Español
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Polski
    • Português
    • Română
    • Русский
    • Srpski
    • Svenska
    • Türkçe
  • Americas
    • English (US)
    • Español (AR)
    • Español
    • Português do Brasil
    Middle East and Africa
    • العربية
    • עברית
    Asia & Oceania
    • Bahasa Indonesia
    • 繁體中文
    • 简体中文
    • 한국어
    • 日本語
    • ไทย
    • Tiếng Việt
Sign In

Secondary navigation

  • Extranet
  • Join Booking.com
user avatar image

Deeprego

Follow
1
Deeprego

Fraudulent bookings by rival partners

Guest payments & finances
5 Replies
63 Views
2 years ago
Deeprego replied to Fraudulent bookings by rival partners
Guest payments & finances
1

Change your policy BOOKING.COM

  • Reply
2 years ago
Deeprego replied to Fraudulent bookings by rival partners
Guest payments & finances
1

Have other hotel partners faced large percentage of bogus bookings via booking.com? We face a lot in Dubai and even when flagged
To customer service they do nothing to help. They hold the hotel to ransom but not to guests who do no shows.

  • Reply
2 years ago
Deeprego replied to Fraudulent bookings by rival partners
Guest payments & finances
1

Booking.com supports economic loss to partners by taking no action against guests who make fraudulent bookings. It needs to make policy that is fair.

  • Reply
2 years ago
Joined
2 years ago
Last active
2 years ago
Conversations
1
1
7 points earned
Level 1
3 points to
Level 2

Badges

First post
Conversation starter
Contributor
Snap
About you
Fan
Upvoted

Footer menu

  • Tools
    • Extranet
    • Booking Pulse app
  • Join Booking.com
    • How to join
    • List your property
    • Why choose us?
  • Partner Help
    • Browse by topic
    • Partner agreement, policies and local laws
    • Coronavirus Partner Support
    • Report a security issue
    • Contact us
    • Submit a complaint
  • Partner Community
    • Start a conversation
    • Explore topics
    • About
  • Solutions
    • All solutions
    • Genius business
  • Travel Industry
    • Click Magazine
Switch Language
English (GB)
  • Europe
    • Български
    • Čeština
    • Deutsch
    • Ελληνικά
    • Español
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Polski
    • Português
    • Română
    • Русский
    • Srpski
    • Svenska
    • Türkçe
  • Americas
    • English (US)
    • Español (AR)
    • Español
    • Português do Brasil
    Middle East and Africa
    • العربية
    • עברית
    Asia & Oceania
    • Bahasa Indonesia
    • 繁體中文
    • 简体中文
    • 한국어
    • 日本語
    • ไทย
    • Tiếng Việt

Copyright © 1996-2021 Booking.com. All rights reserved.  About Booking.com | Privacy and Cookies Statement 

All references to "Booking.com", including any mention of "us", "we" and "our" refer to Booking.com BV, the company behind Booking.com™