Great thanks very much for this. Although I'm not sure I understand what you mean by No manual confirmation?
I haven't setup my templates yet as I've just been responding to each guest individually. But this is definitely something I'm going to use going forward.
If the guest fails to provide guest information or passport info how do I cancel the booking? Do I simply cancel using the check the box 'payment has not been received'? (even though this may not be the case) as the only other option is 'guest has requested to cancel'?
Great thanks very much for this. Although I'm not sure I understand what you mean by No manual confirmation?
I haven't setup my templates yet as I've just been responding to each guest individually. But this is definitely something I'm going to use going forward.
If the guest fails to provide guest information or passport info how do I cancel the booking? Do I simply cancel using the check the box 'payment has not been received'? (even though this may not be the case) as the only other option is 'guest has requested to cancel'?
Thanks
Richard