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Profile picture for user kolonakihellastravel.gmail.com k

Kolonaki Hellas Travel & Tourism

Kolonaki Hellas Travel & Tourism is family company of Serbian family who live in Greece for over 20 years. We are specialized for music festivals worldwide, but Guca Trumpet Festival in Serbia was, is and will be our number one where we are truly experts.
With kindest regards,

Kolonaki Hellas Travel & Tourism


www.guesthousekolonakihellas.com
www.hostelguca.com
www.ivansrooms.com
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Profile picture for user kolonakihellastravel.gmail.com k
2
Kolonaki Hellas Travel & Tourism

Homestays not available anymore. Why?

Other discussions
2 Replies
30 Views
4 years ago
Kolonaki Hella… replied to How can I refuse guests from the country? 4 years ago
Other discussions
Profile picture for user kolonakihellastravel.gmail.com k
2

Hi, topic is super interesting.

I agree with You that some guests could be very rude and without any home education, but Booking.com started new option last months and implemented as button to mark guest's bad behaviour.

That's one step closer to choose the guests.

With kindest regards,

Kolonaki Hellas Travel & Tourism


www.guesthousekolonakihellas.com
www.hostelguca.com
www.ivansrooms.com

  • Reply
4 years ago
Kolonaki Hella… replied to There is no booking via booking.com while heaps coming from other partner system 5 years ago
New to Booking.com
Profile picture for user kolonakihellastravel.gmail.com k
2

Hi Anumart,

As You could see during the registration process, Booking.com will never guarantee that they will sell Your rooms, but You don't need to worry. They will never take You any provision just for being listed. Actually, Booking.com is just service which connect travelers with You, not even selling anything, so if travelers don't like what You offer, You can't complain, but You can improve Your listings.

With many regards,

Kolonaki Hellas Travel & Tourism

  • Reply
5 years ago
Kolonaki Hella… replied to Cancellation of agreement with booking.com 5 years ago
New to Booking.com
Profile picture for user kolonakihellastravel.gmail.com k
2

Hello Elaine,

In case You want to cancel agreement You have with the best of the best hotel booking engine worldwide, please contact Your account manager You will find out on Your extranet and request for the more information about how to do it.

With kindest regards,

Kolonaki Hellas Travel & Tourism

5 years ago
Kolonaki Hella… replied to How to change payment procedure 5 years ago
New to Booking.com
Profile picture for user kolonakihellastravel.gmail.com k
2

Hello Mercyguesthouse,

Changing payment methods is very easy through Your extranet. Just open the Property tab and click on Policies option. When it will be opened, find the box named "Guest payment options". There You can change credit cards acceptance and other information.

We hope we will help You out.

With kindest regards,

Kolonaki Hellas Travel & Tourism

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5 years ago
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