Kolonaki Hellas Travel & Tourism

Hi, topic is super interesting.

I agree with You that some guests could be very rude and without any home education, but Booking.com started new option last months and implemented as button to mark guest's bad behaviour.

That's one step closer to choose the guests.

With kindest regards,

Kolonaki Hellas Travel & Tourism

www.guesthousekolonakihellas.com
www.hostelguca.com
www.ivansrooms.com

Hi Anumart,

As You could see during the registration process, Booking.com will never guarantee that they will sell Your rooms, but You don't need to worry. They will never take You any provision just for being listed. Actually, Booking.com is just service which connect travelers with You, not even selling anything, so if travelers don't like what You offer, You can't complain, but You can improve Your listings.

With many regards,

Kolonaki Hellas Travel & Tourism

Hello Elaine,

In case You want to cancel agreement You have with the best of the best hotel booking engine worldwide, please contact Your account manager You will find out on Your extranet and request for the more information about how to do it.

With kindest regards,

Kolonaki Hellas Travel & Tourism

Hello Mercyguesthouse,

Changing payment methods is very easy through Your extranet. Just open the Property tab and click on Policies option. When it will be opened, find the box named "Guest payment options". There You can change credit cards acceptance and other information.

We hope we will help You out.

With kindest regards,

Kolonaki Hellas Travel & Tourism