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Alex

Owner and Manager of 4 Star Guest Farm in Western Cape, South Africa.
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1
Alex

2020 Award

Partner feedback #Advice
2 Replies
90 Views
1 year ago
1
Alex

Rating system unfair?

Booking advice and updates
25 Replies
2022 Views
2 years ago
Alex replied to Rating system unfair?
Booking advice and updates
1

Linkedin is also another forum we could you, I see she is also on there...

We have to do something, I just don't understand why they would do it this way, it doesn't hurt them..

  • Reply
2 years ago
Alex replied to Rating system unfair?
Booking advice and updates
1

Good idea, I will also send via extranet messaging... lets get CEO's email address too and send there....

  • Reply
2 years ago
Alex replied to Rating system unfair?
Booking advice and updates
1

Hello again,

I am glad I am not alone in this.. I continue to be annoyed by this, I can only see our rating going downwards as we get more reviews - now over 300 for our property..

I agree we should contact them, how about also writing on booking.com Facebook page and try and explain to the public/guests/future guests that the rating system out of 10 is flawed.. booking.com may pay attention if it is aired in a public forum....

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2 years ago
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