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Frode

Manager and owner of Lofoten Vacation, a property management business in Lofoten Norway - you know, where you find whales, midnight sun and northern lights ;)
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1
Frode

Pulse app lost its value

Partner feedback
1 Replies
25 Views
1 year ago
1
Frode

Hikup in the Advice-system

Partner feedback #Advice
4 Replies
37 Views
1 year ago
1
Frode

New quality rating for your property

Partner feedback
2 Replies
461 Views
1 year ago
1
Frode

It helps to speak out

Tips, tricks & more
1 Replies
7 Views
2 years ago
Frode replied to Hikup in the Advice-system
Partner feedback
#Advice
1

Correct Leandri,

Normally there was a way around this, at least for a while, to dismiss them with some sort of reason but now, in Puls they just go in an endless loop taking up space on top of the page on my mobile device.   

Really annoying :/ 

  • Reply
1 year ago
Frode replied to Hikup in the Advice-system
Partner feedback
#Advice
1

Yes, we have tried every channel we can - for a month - but it seams that they do not understand the matter or who internally to fix this.

Its clearly to me that there must be an error in the app when sending out the same "advice" for the same property constantly, and repeating for all our properties this is a bit to much spam for me ;)

Puls is a very useful tool but now we have stopped using it till they remove the advice-spam (totally) for ever. They can keep it on the extranet where it's not in the way. It's sad we cant reach trough the walls with issues like this :(

 

  • Reply
1 year ago
Frode replied to Question of the Week: Tell us about the best guests you’ve had this year
Tips, tricks & more
1

I am actually so surprised over that fact that I can't mention any bad experiences with any guest this season! And I think there is so many special and nice stories to tell that its hard to pick one.

But maybe the couple from china coming all the way to Norway and Lofoten to celebrate their honeymoon! It was so sweet and we thought we wanted to give them something very special. So we invited them out on an island, where the north pole is next stop if you go further. We made a traditional dinner and desert for them and gave them a nice present.

But the BEST thing of all was when the Northern lights came and danced over the place for them making this evening a very special memory for them and us!

Love it!

  • Reply
2 years ago
Frode replied to Ask Me Anything: Professional Property Managers edition with Gianbattista Vespucci
Partner feedback
1

Dear Booking.com

Sometimes you introduce changes that makes our day to day work a lot more complicated. We run a business in Lofoten, Norway that have a pretty large number of holiday homes.

We log in to a group site where we can manage all the properties. This site has now been so “destroyed” by the new setting that only lists 5 houses at the time. We need to manually adjust so we can see 20 (that’s the max setting) every time we go in or even go back to this page. We do this a lot every day. Now it feels like a obstruction to our work.

We can’t understand that anyone can enjoy these settings. We really hope that you turn around and give us the hole page view back as soon as possible.

Thanks!

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