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Profile picture for user martinezshiraz.gmail.com s

Shiraz Martinez

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Profile picture for user martinezshiraz.gmail.com s
1
Shiraz Martinez

I have not been paid

Payments, commission and invoices payment
17 Replies
416 Views
3 months ago
Shiraz Martinez replied to I have not been paid 1 month ago
Payments, commission and invoices
payment
Profile picture for user martinezshiraz.gmail.com s
1

Hi Alexander, 

I have been paid for 1 of the stays, but still waiting on the second one since Nov 2022. I have had another booking in between (in Jan 2023) and that payment did come through within 1 week. So It is a complicated battle back and forth with finance department emails who take a very long time to get back to you. 

I have waited the 10 days again since the last time they said they sent the payment, today is day 11, still no payment. Yes I may look at receiving the payment myself then paying the invoice monthly to Booking.com for their commissions. It is a great platform as they advertise well and get your place viewed, but just a difficult company to get answers from.

  • Reply
1 month ago
Shiraz Martinez replied to I have not been paid 2 months ago
Payments, commission and invoices
payment
Profile picture for user martinezshiraz.gmail.com s
1

Thank you for the tip Peter, I will look into this for sure. 

Which section do you change this in? I can google it, but just thought to ask you since you have done it.

 

 

  • Reply
2 months ago
Shiraz Martinez replied to I have not been paid 2 months ago
Payments, commission and invoices
payment
Profile picture for user martinezshiraz.gmail.com s
1

Hi Gustavo, I just received my first payment on 23 Dec 2022, I am still waiting for the 2nd booking from last month to be paid. Very slow system that's for sure. 

  • Reply
2 months ago
Shiraz Martinez replied to I have not been paid 3 months ago
Payments, commission and invoices
payment
Profile picture for user martinezshiraz.gmail.com s
1

I just started hosting recently,  I had my first booking in November. I am not sure how long they take to pay as i haven't received any payments yet.  I don't think it's the norm

  • Reply
3 months ago
Shiraz Martinez replied to I have not been paid 3 months ago
Payments, commission and invoices
payment
Profile picture for user martinezshiraz.gmail.com s
1

Thank you Philile, No I have not yet. 

  • Reply
3 months ago
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