They usually have a Bangkok address and a not reachable phone number. They don't answer messages to pay the deposit. If you do not cancel the bookings and just wait, then they don't turn up.
So many are having this same problem and booking.com can do nothing because really Agoda (and others) are their real partners, not us as they wrongly tell us. If I start to get more bookings from my Airbnb listing I will eventually have to leave booking.com unfortunately. I complaints fall on deaf ears.
Hi yes I am having the exact same problems and booking.com do not want to do anything about the problems we are having with Agoda. It is very upsetting and I think if they don't do something soon I will have to cancel the so called 'partnership' with them. Did they get back to you or have you found a way to stop the Agoda bookings.
Go to extranet, click on More, click on Finance, find Goods and service tax. Here you can put NO to GST and then put your PAN and Aadhaar details. Hope it works for you this time.
We also make nowhere near 30k and any guests that book direct with us do not pay GST. When we do our income tax we show all the invoices for the GST b.com has collected as well as the commission invoices.
On the finance gst page you put no to gst but need to add your PAN and aadhaar details. Then every booking they will charge the guest gst along with room charge. You collect the gst from the guest then b.com will invoice you to pay it back to them.
Hi Cathy, I agree with you, we are a homestay and do not collect GST but our booking.com guests get charged it. Yes it seems wrong. Did you get any answers?
You can search Agoda at the top of this page
They usually have a Bangkok address and a not reachable phone number. They don't answer messages to pay the deposit. If you do not cancel the bookings and just wait, then they don't turn up.
So many are having this same problem and booking.com can do nothing because really Agoda (and others) are their real partners, not us as they wrongly tell us. If I start to get more bookings from my Airbnb listing I will eventually have to leave booking.com unfortunately. I complaints fall on deaf ears.
Hi yes I am having the exact same problems and booking.com do not want to do anything about the problems we are having with Agoda. It is very upsetting and I think if they don't do something soon I will have to cancel the so called 'partnership' with them. Did they get back to you or have you found a way to stop the Agoda bookings.
Go to extranet, click on More, click on Finance, find Goods and service tax. Here you can put NO to GST and then put your PAN and Aadhaar details. Hope it works for you this time.
We also make nowhere near 30k and any guests that book direct with us do not pay GST. When we do our income tax we show all the invoices for the GST b.com has collected as well as the commission invoices.
On the finance gst page you put no to gst but need to add your PAN and aadhaar details. Then every booking they will charge the guest gst along with room charge. You collect the gst from the guest then b.com will invoice you to pay it back to them.
Hi Cathy, I agree with you, we are a homestay and do not collect GST but our booking.com guests get charged it. Yes it seems wrong. Did you get any answers?