If the guest left on the 6th of January your payment is going to be released on Feb 15, then it can take up to 10 days to arrive on your account. Payments are released on the 15th, the month after the guest check-out.
Yes it is along time to wait... but it is how their payment system works. I actually charge a bit more on bookin.com than on airbnb because of things like that. Aribnb releases the payment the day after the guests check-in.
I have had this problem twice. Last one was yesterday. I'm thinking about no using booking anymore. Most of my reservations came from airbnb. I can lose a lot of money because of this sync problem with booking....
Well, I do prevent that to a certain extent. I have a storage room so I remove the matresses that are not going to be used from the beds. But there is still the sofabed, and I heard a host once had people bringing inflatable matresses and sleeping bags... If they arrive all toguether I can always refuse to give the keys if they don't pay the extra, but what happens if the other arrive latter.
If the guest left on the 6th of January your payment is going to be released on Feb 15, then it can take up to 10 days to arrive on your account. Payments are released on the 15th, the month after the guest check-out.
Yes it is along time to wait... but it is how their payment system works. I actually charge a bit more on bookin.com than on airbnb because of things like that. Aribnb releases the payment the day after the guests check-in.
I have had this problem twice. Last one was yesterday. I'm thinking about no using booking anymore. Most of my reservations came from airbnb. I can lose a lot of money because of this sync problem with booking....
Well, I do prevent that to a certain extent. I have a storage room so I remove the matresses that are not going to be used from the beds. But there is still the sofabed, and I heard a host once had people bringing inflatable matresses and sleeping bags... If they arrive all toguether I can always refuse to give the keys if they don't pay the extra, but what happens if the other arrive latter.