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Google translate has been amazing, and my guest get excited when I am making the effort to speak the language with them. I kind of feel good to. It creates some sort of ease and comfort to the guest.
How to we get booking.com to remove the location ratings as an option for guest to rate us? Something has to be done.
I have the same issue, and I think it is unfair when one we cannot help what the issue is or move the property to satisfy each and every guest. It needs to be removed.