As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely and confidently. Here you’ll find the newest insights and initiatives.
Join the #Rebuilding conversation in the Partner Community
Find out how to get set up, and read about our services and features.
All of our best solutions, organised by your business needs.
Connect online with fellow Booking.com partners.
Find tips and advice to help you through this time with the hashtag #Rebuilding
Stay informed with the latest Booking.com developments, industry insights and expertise
Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.
I am part of your Payments system and reconcile our Booking.com figures each month in this way:
+ Gross income (based on departure dates)
- less Commission
- less bookings NOT paid via the Payments System
- gives what is paid via the Payments System in the following month
This worked for April, May and June this year, but for July and August it has not. I narrowed down the discrepancy to the Remittance Advice figure shown on the Monthly Statement of Account. For August all our Booking.com reservations were made using the Payments System, so the Remittance Advice figure on the report should have been the same as the sum of "Final Amount" in the reservation statement, but they aren't. Am I missing something?
Lastly a comment on a report. Using the date selection function in Extranet / Reservations, the resulting screen shows "Total Price" and "Bank Transfer" beneath the figure when that reservation is included in the Payments System calculation. However when I download a report of that screen, the "Payment Method" column, where I would expect the "Bank Transfer" information to be found, is blank.